Contact information
Contact Us
We’re here to help! If you have any questions, concerns, or feedback about our products or your order, please reach out to us.
Customer Support
Email: service@ropink.com
Response Time: 24–48 business hours
For faster assistance, please include your order number (if applicable) and a clear description of your issue.
Common Inquiries
Order Status: Check your email confirmation or use your tracking number.
Returns & Refunds: See our Refund Policy for instructions.
Shipping Questions: See our Shipping Policy for delivery times and carrier details.
Business Inquiries
For wholesale, partnership, or media inquiries, please contact:
Email: service@ropink.com
Notes
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Our support team operates Monday–Friday, U.S. Central Time.
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We strive to respond to all inquiries within 2 business days.